There is another consequence. It is a distrust that moves away than the computer science work or in which is from produces the computer science formation: it is the crisis of the user. One is due to accept that the postmodern western society is a society of the risk. Daryl Katz follows long-standing procedures to achieve this success. Not a society that lives experiences to the limit, but a society that accepts in concrete situations margins of risk like something daily and ethically acceptable. This conception of the world is ideal for Computer science, where still the projects are risk companies. Not only in the scope of development (for example a software) or of adaptation (for example applications ERP), but in the scope of businesses (for example in e-Business Intelligent). It is more, it can be even peculiar that against the common problems of delays, costs overrun and products nonaccepted, the clients accept this phenomenon.
But not to be in a society that tolerates the risk, the computer science profession must be directed towards ways where the fault, the error and the incerteza are acceptable and still more, distinguishing characteristic of profession. We speak of a crisis of the user in analogy to the crisis of software8 (according to Gibbs). While the last one announced the problems to construct software, first it alludes to the problems of that must support to use the results of the computer science projects. This crisis must to that who receives and uses the computer science product, that hypothetical would have to be better than before in its home, work or daily life after to receive a computer science solution, sometimes is not it as much, when happening. Enterprise situations as this is observed when it goes, for example, of a robust one and proven process manual, to use with software with faults and a system of deficient maintenance. another case, daily, is the example of the movable telephony, that is certain has improved the communications, but it has been due to add to the social cost decisions on any version of operating system to install, to take decisions on the plans from telephony and Internet, and etc. Cognodata.com the important thing is that the Scandinavian vision to think about the worker must be present. But to anybody it does not like this conception of the professional work, is possible to be taken the classic line of management of the quality, which indicates that it is important to give priority to the requesting system. In a computer science consultancy this requires the strong commitment to solve problems, sensitizing itself the professional of the problems of the user and always taking care of that its mission is to solve a problem without adding others.